Privacy Policy

Effective Date: July 15, 2026

Ray’s Harford Home Improvement Contractors, Inc. (“Ray’s Roofing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit https://raysroofingharfordcounty.com/ or contact us through our website.

Ray’s Roofing is based in Middle River, Maryland and serves homeowners throughout Harford County, East Baltimore County, and nearby Maryland communities.

Information We Collect

We may collect information that you voluntarily provide through our website, including when you request a quote, contact us, call us, or submit a form.

This information may include:

  • First and last name
  • Phone number
  • Email address
  • Property address
  • City, state, and ZIP code
  • Information about your roofing, siding, gutter, or exterior project
  • Photos or files you choose to upload
  • Questions, comments, or other information included in your message

We may also collect limited technical information automatically when you use our website, such as:

  • Internet Protocol address
  • Browser type
  • Device type
  • Pages viewed
  • Referring website
  • Date and time of website visits
  • General location information based on your IP address

How We Use Your Information

Ray’s Roofing may use the information we collect to:

  • Respond to quote requests, calls, and general questions
  • Contact you about your requested roofing, siding, gutter, or exterior home improvement project
  • Schedule inspections, estimates, appointments, or follow-up conversations
  • Provide customer service
  • Improve our website, services, and advertising
  • Maintain business records
  • Protect against fraud, misuse, or security issues
  • Comply with legal obligations

We may contact you by phone, email, or text message when you submit a request or otherwise provide your contact information.

Text Messages and Phone Calls

If you provide a phone number through our website, you may be contacted by Ray’s Roofing regarding your request, appointment, estimate, project, customer service needs, or other information related to services you have asked about.

Message and data rates may apply based on your mobile carrier and service plan.

You may opt out of marketing text messages at any time by replying STOP. Opting out of marketing messages does not prevent us from contacting you about an active project, appointment, service request, or other transaction-related matter when permitted by law.

Cookies and Website Analytics

Our website may use cookies, similar technologies, website analytics tools, advertising tools, or third-party plugins to understand how visitors use the site and to improve website performance.

Cookies are small files stored on your device that may help remember preferences, measure website traffic, identify pages visited, and support advertising or remarketing efforts.

You can control cookies through your browser settings. Disabling cookies may affect how some website features function.

Third-Party Services

We may use third-party service providers to operate our website, process form submissions, provide hosting, measure website traffic, manage communications, support advertising, or improve business operations.

These providers may receive information as necessary to perform services on our behalf. Examples may include website hosting providers, form providers, analytics providers, advertising platforms, email providers, call-tracking providers, and customer relationship management systems.

Ray’s Roofing is not responsible for the privacy practices of third-party websites, services, social media platforms, or external links. We encourage you to review the privacy policies of those third parties.

How We Share Information

Ray’s Roofing does not sell personal information to third parties.

We may share information when reasonably necessary:

  • With service providers that help us operate our website or business
  • With employees, contractors, or representatives working on your requested service or project
  • To respond to legal process, government requests, or enforceable legal obligations
  • To protect the rights, safety, property, or security of Ray’s Roofing, our customers, or others
  • In connection with a business transfer, merger, sale, reorganization, or similar transaction

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no website, internet transmission, email, or electronic storage system can be guaranteed completely secure.

Please do not send payment card information, Social Security numbers, insurance policy numbers, or other highly sensitive information through website forms or email unless we specifically request it through a secure method.

Data Retention

We retain personal information for as long as reasonably necessary to respond to requests, provide services, maintain business records, meet legal or accounting requirements, resolve disputes, and enforce agreements.

Your Choices and Rights

You may request to review, correct, update, or request deletion of personal information that you previously submitted to us, subject to applicable legal, contractual, and business-recordkeeping requirements.

To make a request, contact Ray’s Roofing using the information below.

Children’s Privacy

This website is not intended for children under the age of 13. Ray’s Roofing does not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of this website after changes are posted indicates your acceptance of the revised policy.

Contact Ray’s Roofing

For questions about this Privacy Policy or how Ray’s Roofing handles information submitted through this website, contact:

Ray’s Harford Home Improvement Contractors, Inc.
Middle River, Maryland
Phone: (410) 893-3037

Serving Harford County and East Baltimore County Since 1959
Licensed & Insured
Maryland Home Improvement Contractor License #5650